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June 2014

Last year we launched an online patient satisfaction survey.  If you were treated during a specific month, and provided your email address when registering you should have received our request to complete this brief survey. 

Every day, Kim knows that she can help one more patient. Not as a care giver, although she’s also a medical assistant, but as the coordinator of the phone call center and the front desk team. Her goal is quite simple “to help any way I can to accommodate MHSI patients get their questions answered and appointments scheduled.” Each week, the phone team answers 3,000 calls, scheduling appointments for 23 doctors, 3 physician assistants and 2 nurse practitioners. 

EXPERTISE makes the difference

Current patients can now request to schedule or change an appointment through the patient portal and request prescription refills.